Privacy Policy

Information We Collect

• Contact and inquiry information you provide through our forms or messages: first and last name, business email address, mobile phone number, company name, SDR team size, and the content of your messages.
• SMS consent records: the date, time, and manner in which you agreed to receive text messages from us (for example, checking a consent box on our form or texting us first), along with the exact consent wording shown to you.
• Technical information collected automatically when you use the site, such as IP address, browser type, pages viewed, scroll depth, referring source, and cookies or similar technologies used for site functionality, analytics, and advertising measurement (such as the Meta Pixel and the LinkedIn Insight Tag).

How We Use Your Information

• To deliver the reports, benchmarks, and materials you request;
• To respond to your inquiries by email, phone, or SMS;
• To schedule and confirm calls and meetings;
• To send you updates you have consented to receive;
• To measure the performance of our advertising and marketing campaigns;
• To operate, secure, and improve our website and services; and
• To comply with legal obligations.

Some replies to your inquiries may be generated with the assistance of automated tools (including an AI assistant) operating on our behalf; you can request a human representative at any time.

Text Messaging (SMS) and Your Phone Number

We send text messages only to individuals who have opted in, either by providing a mobile number with express consent on our website forms or by initiating a text conversation with us. Consent to marketing messages is never a condition of submitting a form or receiving our reports. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and get assistance by replying HELP or contacting us at hello@groundgamesales.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers acting on our behalf solely to deliver and manage those messages (for example, our customer-messaging platform and its telecommunications carriers), or as required by law.

How We Share Information

We do not sell your personal information. We share it only with:

• Service providers that help us operate our business (CRM and marketing platforms, messaging and email delivery, website hosting, analytics, and document storage), who may use it only to provide those services to us;
• Advertising platforms for conversion measurement only, and only in hashed or de-identified form where the platform supports it. All categories in this section exclude text messaging originator opt-in data and consent; that information is not shared with any third parties;
• Professional advisors and authorities where required to comply with law, enforce our agreements, or protect rights, safety, and property; and
• A successor entity in connection with a merger, acquisition, or sale of assets, subject to this policy.

Data Retention and Security

We keep personal information only as long as needed for the purposes above and as required by law, and we use reasonable administrative, technical, and physical safeguards to protect it. No method of transmission or storage is completely secure.

Your Choices

• Reply STOP to any text to stop receiving texts;
• Use the unsubscribe link in marketing emails;
• Contact us at hello@groundgamesales.com to request access to, correction of, or deletion of your personal information, subject to applicable law.

Children

Our website and services are not directed to individuals under 18, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above reflects the latest revision; material changes will be posted on this page.

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